The cruise is very well organized, some shortcomings in the buffet organization.
Delays in departures Disappointing services compared to expectations Long waiting times at bars, buffet restaurants Long boarding procedures Long check-in and time slots not respected by the company All-inclusive package for minors does not include water Unacceptable to have to pay for water in the room Disarming procedures to make payments for souvenirs
Everything ok
Beautiful itinerary
The organization of disembarkations and embarkations could be improved. However, the staff service is impeccable. In particular, we relied on the waiter Balasubramanian who was kind and professional with us every evening, satisfying our every request and resolving every misunderstanding
getting worse with every cruise
Nothing to complain about, well organized taking into account the size of the ship and the number of passengers
Much worse in recent years for service, courtesy and food quality, what a shame...
Everything well organized, good food, beautiful islands, the only note is there is no tablecloth at dinner
Always an excellent company in all senses
Starting to become poor
Costa always makes you dream and never disappoints
The best company ever
excellent
Good organization
very good with transparent service
Beautiful experience
Costa cruises is an exceptional company. We have been traveling with them for years.
Everything excellent except for the high air conditioning
Beautiful cruise, great entertainment, good food, too bad the first 3 days were bad weather but it doesn't matter we recovered wonderfully. Exceptional organization.