I have nothing to complain about regarding the cruise line, as I have always travelled exclusively with them. However, my impression is that, with older ships, the level of attention tends to decline.
I haven’t tried other companies, but I believe the standard is very high.
An excellent company, attentive and punctual in every respect.
Always attentive and precise in managing every aspect in the best possible way.
A company that is caring in every detail
Company attentive to guests’ needs
Excellent as always. Compared to the past, we noticed a decline in both the quality and quantity of the catering, as well as a reduction in the buffet opening hours. Another negative aspect was that all information, show presentations, etc. were provided only in English, despite the presence on board of many guests of different nationalities.
outstanding
This is my sixth cruise with MSC. I noticed some shortcomings in the bar and buffet services compared to my previous cruises.
As always, impeccable.
Everyone was extremely kind.
With MSC, we always have a great experience. This is now my seventh cruise, and I have never changed cruise line, although the loyalty discounts could be a little higher.
Fabulous, we had a wonderful time.
Honestly, I expected more. The staff proved to be very helpful and friendly, especially in the restaurants, bars and, above all, the housekeeping staff. However, in some areas the service was quite lacking, such as around the pool areas: there was never anyone available to help with sun loungers, and the ones that were there were all occupied or tied up, making it impossible to use them.
